EduDesign Co trading as Future Learning Academy PTY LTD is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we collect, use, disclose, manage and store your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
What’s this Policy about?
This Privacy Policy tells you how we can collect, use, disclose, secure and store your personal information.
If you use or access our website(s) or services, you are deemed to have accepted and consented to this Privacy Policy.
We reserve the right to update this Privacy Policy from time to time, and your continued use or access of our website or services constitutes acceptance of any changes.
A copy of the most up to date version of this Privacy Policy is available at www.futurelearningacademy.com.au.
What personal data we collect and why we collect it
The term ‘Personal Information’ is defined in the Privacy Act and is used in that context throughout this Policy. Broadly speaking, it is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
We collect personal information where relevant to provide you with access to information or other services. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.futurelearningacademy.com.au, from your website, from media and publications, from social media, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
We use and disclose Personal Information solely to fulfil the purposes for which it was collected, or for related purposes. We may, for example, disclose Personal Information:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. We store your Personal Information using MailChimp and other cloud-based platforms, whose servers may be located overseas in places such as the USA, UK, Malaysia and Singapore. Although we take all necessary steps to protect your personal information, we cannot ensure the security of any information which you provide to us. Any information which you provide to us is at your own risk.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Notifiable Data Breaches
If a suspected data breach occurs, we will determine the extent of the breach. A data breach may occur if your personal information is lost or subjected to unauthorised access or disclosure.
If we believe that the suspected data breach is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner as soon as practicable and as required by the Privacy Act. This notification will set out a description of the data breach, the kinds of information concerned, and recommendations about the steps you should take in response to the data breach.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
EduDesign Co trading as Future Learning Academy PTY LTD will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Address: PO Box 480 Lilydale, 3140 Victoria.
Phone: 1300 620 822
Email: info@futurelearningacademy.com.au
Website: www.futurelearningacademy.com.au
You can also obtain further information regarding compliance with the Privacy Act at www.oaic.gov.au.